atWork No-Hassle 30 Day Returns

We are committed to your 100% Satisfaction.

If you’re not fully satisfied with your purchase for any reason, you can return it within 30 days of delivery for a refund or replacement.

 

Returns

We very rarely have returns…

but want them to be as painless as possible for you.

 

Return Procedure

 

 

Proud to be in business since 1983 and a Better Business Bureau Accredited Business since 10/12/2008.

Damaged Merchandise

atWork Office Furniture uses all precautions to ensure your package arrives to you safe and intact. Occasionally however, you may receive a product that has been damaged during shipping. In such cases we will make every effort to obtain your replacement as quickly as possible, at no cost to you.

In order to satisfy our insurer, damaged goods must be reported within 24 hours of delivery. Please follow these procedures for notifying us of your damaged merchandise:

atWork Office Furniture reserves the right to refuse to issue a refund/replacement item in the event that the item is found to have suffered damage after delivery or has been misused or used other than in accordance with the instructions or if the problem is due to normal wear and tear.

 

 

Incorrect Merchandise

atWork Office Furniture employees check and confirm every order independently to prevent as many delivery problems as possible. Despite our best efforts, if you find that the merchandise delivered is not what you ordered, please follow these procedures:

 

 

If you have any concern or need, please contact our Customer Service team at 1-519-681-8926 during normal business hours from Monday to Friday between 9 AM and 4 PM (Eastern Time) or email us at customerservice@atwork.ca