RETURN PROCEDURES & CONDITIONS

100% Satisfaction

If you’re not 100% satisfied with your purchase for any reason, you can return it within 30 days of delivery for a refund or replacement.

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Return of special orders, custom orders or non-inventoried items shipped correctly in satisfactory condition may involve a restocking fee.

We may accept returns of this type but need to assess on a case-by-case basis. This may involve a restocking charge up to 90% of the original value.

Incorrect/Wrong Merchandise

atWork Office Furniture employees check and confirm every order independently to prevent as many delivery problems as possible. Despite our best efforts, if you find that the merchandise delivered is not what you ordered, please follow these procedures:

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Damaged Merchandise

atWork Office Furniture uses all precautions to ensure your package arrives to you safe and intact. Occasionally however, you may receive a product that has been damaged during shipping. In such cases we will make every effort to obtain your replacement as quickly as possible, at no cost to you. In order to satisfy our insurer, damaged goods must be reported within 24 hours of delivery. Please follow these procedures for notifying us of your damaged merchandise:

atWork Office Furniture reserves the right to refuse to issue a refund/replacement item in the event that the item is found to have suffered damage after delivery or has been misused or used other than in accordance with the instructions or if the problem is due to normal wear and tear.

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